Any warranty support needed would be completed by the third party that sold the product. Product has been exchanged: This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status. Product sold without warranty: This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product. The serial number provided does not match the previously selected product.
It matches the product:. Please return to the product information page and verify the numbers provided or try again later. Errors can be displayed in many formats. Please include all extra characters, such as hyphens or colons or periods as they appear within the number.
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Corporate IT is not going to allow Windows Update or modify the firewall. If we can't get these printers installed I will have to advise the users to acquire new printers and it won't be HP models as I don't have this problem with any other model of printer.
Go to Solution. You may download the drivers from the Microsoft Update Catalog, extract it and install it using the Add Printer Wizard as described below:. When adding the printer, browse to the extracted folder and then select the HP Deskjet Series option. View solution in original post. Many thanks Shlomi. I'm very happy to be able to save some printers from hitting landfill.
I do wish the HP page for the printer offered this option but am grateful for your assistance. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Product sold without warranty: This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product. The serial number provided does not match the previously selected product. It matches the product:. Please return to the product information page and verify the numbers provided or try again later. Please wait while we process your request. This process can take several minutes depending on the number of warranties being checked.
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